Krystal Grand Suites Insurgentes

Very spacious air conditioned suite with comfortable bed and excellent views (we were in a corner suite on high floor). Very nice rainfall shower. The staff were very helpful and quickly resolved an issue we we arrived, concerning inaccurate room description in our booking information, by changing our room to a one that fitted the description better. The hotel is very well located with easy walking access to San Angel and Coyoacan (our favourite neighbourhoods in CDMX!). Highly recommended and would stay here again.

The hotel was recommended by partner and fully met my expectations. Big room, comfortable bed, nice WIFI, nice location in comfortable and safe district nearby shopping mall and lot of cafes. Beautiful park nearby.

I got at least 5 messages from booking.com stating my credit card is invalid. I have an Amexo platinum card and called them and was informed there was no problem with the card . I had to reload my card multiple times it first said accepted and than same msg your card is invalid. That was very time consuming and frustrating process

Outstanding and nothing bad about it. Everything from check-in until check-out was perfect. The room size was perfect and comfy, the washroom was the best, and the kitchenette made it even better. I stayed for holidays with my family, but I would go back anytime even for work, wifi worked extremely well. I would recommend anyone to stay at the Krystal Grand Suites Insurgentes.

Rooms, staff, location, value for money, fast internet, modern and contemporary